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Code of Conduct (All Specified Posts)

As part of your responsibilities and duties this Code of Conduct sets out the importance of all specified post holders adhering to the principles set out below; The commitment to the domains, linked to the inspection regime and the importance of the inspection ratings to the quality of service provided cannot be overstated. As a minimum, a rating of “Good” is the benchmark for the organisation.

The Domains

Safe

Effective

Caring

Responsive

Well-led

All staff must understand their responsibilities and duties in respect of these domains. Nowhere is this more important than at the strategic level of the business. All specified post holders have specific duties under Regulation 5 which this Code acknowledges and reinforces. The domain of well-led is the responsibility of everyone to whom this code applies. Unless the organisation is well-led, the domains of safe, effective, caring and responsive are unlikely to meet the benchmark.

All references to the masculine gender include the feminine.

A specified post shall:

Exercise leadership in respect of their individual and collective responsibility that contributes to the smooth running of the board and senior management team.

Be diligent in exercising and discharging his duties to the organisation and must acquire a broad knowledge of the business activity including the regulatory framework of the Care Quality Commission (CQC).

Endeavour to attend all board or senior management meetings.

Contribute to the board, establishing its vision, mission and ethos of the company, setting the strategy and delegating appropriately.

Insist that the board or senior management team maintains access between auditors, internal and external that is open and unimpeded.

Comply with relevant legislation, regulations codes of practice which includes those relating to the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the CQC (Registration) Regulations 2009.

At all times, have a duty to respect honesty, openness and truth to promote trust in the exercise of all his responsibilities.

Be prepared, when necessary, to express disagreement with colleagues, including the chairman, chief executive, or managing director.

Set high personal standards by being aware of and promoting this code, both in spirit and in the letter; of its intent. Personal adherence to the generally accepted principles of integrity, honesty, professionalism and justice should determine behaviour, including his non-business life.

Although some aspects of this code may appear to apply specifically to commercial companies, its principles are fundamental to all organisation types and thus to all entities, whether they are or, or not for, profit.